Phantom Screens Okanagan

Retractable Screen doors facts and FAQs

Retractable Screen doors facts and FAQs

July 19, 2022

Have you been looking at your current window screens and wondering what it would take to get them replaced with something better? If you have, you’ve come to the right place! 

Below are some of the most frequently asked questions we’ve heard about Phantom Screens.

Are Phantom Screens easy to maintain?

Phantom Screens are incredibly easy to maintain, since they usually remain retracted during the cold and snowy months of the year. They can be easily cleaned and we do recommend cleaning at least once or twice a year. 

You can do it yourself with mild detergent and water, or you can call us and we’ll come do a full-service cleaning for you to get your screens ready for the warm season. Should any parts of your screens need a tune-up, we will also come in and fix everything right up.

Do you do on-site estimates before installation?

Yes! Once you contact Phantom Screens we will come to your home and take detailed measurements of your windows and doors. Once we have all the measurements, we can prepare an estimate of the cost for you.

Can my screens be customized to fit my windows?

Yes! We can fit screens to a wide variety of openings in your home. Our screens will fit all types of windows, from single-hung windows, double-hung windows, casement and awning windows, sliding windows, and tilt n’ turn windows.

Are there different types of mesh?

We offer different types of mesh, depending on your needs—whether you want protection from insects, natural ventilation, increased privacy, improved daylight, or solar heat control. 

Will my pets be able to claw or chew their way through the screen?

Unlike common stationary window screens, which are made of thin metal wire, the mesh in our screens are made from a flexible plastic with more give that makes them more difficult to tear. As much as your cat may try to claw, or your dog may try to bite through, they won’t get far with our retractable screens on your window.

Can I pick the colours of my screens?

You can choose designer colours or wood grain finishes for your screens, regardless of whether you want them to stand out or blend seamlessly with your home.

Can you do my patio screens?

Of course! We’re pros at screening large outdoor spaces. When it comes to your patio screen, you can choose either manual wall screens or motorized retractable screens to stay comfy and keep the bugs away all summer long. 

I have a pretty large door, can you install a screen on it?

Yes we can. When many people think of screens, they immediately think of windows, but we do a lot more than that! We do both oversized door screens and standard door screens.

We fit all kinds of doorways, whether it’s door screens for the regular swing-in/swing-out doors, the sliding doors on your patio, folding glass doors, oversized entry doors, or even your double French doors.

How do the screens stay closed?

Our retractable screens have two options for holding them closed. You can choose between a latch-and-release handle, or a magnetic handle.

How long does installation take?

Installation will depend on the number of doors and windows getting screens, but will usually take less than a day. There are a number of installation options for large opening screens, including surface mounted and fully recessed, so the installation time will vary by project.

Are those doing the installation qualified?

You never have to worry when it comes to our people. Our team is professionally trained on the installation of Phantom Screens and will do a top quality job with care and concern for your home.

How much do retractable screens cost?

The cost of your screens will depend on the size of the door or window, as well as how many screens are being installed. Once we do a site visit and take measurements, we can provide you with an estimated cost.

Do Phantom screens come with a warranty?

We’re so proud of the quality and durability of our screens that we offer an industry leading Limited Lifetime Warranty.

The Limited Lifetime Warranty covers parts and components and includes a 24-month labour warranty to the original purchaser for the lifetime of the home.

How do I contact you?

Still have more questions? Give us a call at 250-762-7592 and we’ll answer any other questions you may have about Phantom Screens.

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